Rick Smith is the chief executive officer of Securus Technologies. He has a Bachelor’s Degree in Engineering from the University of New York and a Master of Business Administration from the University of Rochester. Rick Smith has been the chief executive officer for the company since June 23rd, 2008. Before this, he worked at Eschelon Telecom as the president. Rick Smith has been a board member of Securus Technologies since 2008.The headquarter of the company is in Dallas, Texas. Securus Technology serves more than 3,450 law enforcement and correctional facilities. Securus Technology is committed to offering emergency response, information management, investigation, and biometric analysis in order to make the community safe. It focuses on solving and preventing crimes that have been committed by inmates within the correctional facilities.
Securus Technology is the leading provider of criminal justice technology, and corrections monitoring. The company announced that it has recruited more senior sales executives in order to develop a software and high-tech based sales team to serve its expanded portfolio of more than eight hundred products. According to Rick Smith, they have invested $600 million for the development and acquisition of security products in the last three years. They therefore need to recruit more salespeople who are experienced to transform and evolve its sales team so that they can effectively sale their new products in the market.One such employee as reported by Rick Smith is John Bell. He has a culture of exceptional performance and growth. John Bell has worked at IBM for the business process of the company. He studied at Holy Cross and did his postgraduate at the Wharton School of Business.
Apart from working at IBM, John Bell has also worked at NTT Verio, Verizon, and Time Warner Cable.The plan is for the vice president of Securus; Josh Conklin to report directly to John Bell. The three of them will work together to have face to face customer contact every month, develop a new training program, and fully use the Securus Technology Centre by having several customer presentations within the year. Correctional facilities continue to request for the services of Securus Technologies because of the quality of their work and the strong brand they have established.Rick Smith reports that Securus Technologies releases a strong investment every week to help correctional facilities and law agencies to solve criminal cases and prevent the occurrence of more social problems in the community. He also comments about the emails received by Securus Technologies in appreciation for their adequate services and for keeping inmates in touch with their family and friends throughout the year. He concludes that building safety is part of the social responsibility of Securus Technologies and therefore, it is something they will always do.